Privacy Policy

Policy Information

This privacy policy is for ismwaste.co.uk.

This privacy policy sets out how ISM Waste & Recycling uses and protects any information that you give ISM Waste & Recycling when you use this website.

ISM Waste & Recycling is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ISM Waste & Recycling may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11th March 2010.

What We Collect

We may collect the following information:

• Name and job title
• Contact information including email address and phone number
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
• What we do with the Information we Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have made an enquiry about our services.
• You have made an information request to us.
• You have applied for a job with us.
• You are representing your organisation.

We also receive personal information indirectly, in the following scenarios:

• An employee of ours gives your contact details as an emergency contact or a referee.
• From other regulators or law enforcement bodies.
• Your rights under General Data Protection Regulation (GDPR).

Under data protection law, you have rights of which we need to make you aware. The rights available to you depend on our reasons for processing your information.

Your Right to Access

You have the right to ask us for copies of your personal information. This right always applies.

Your Right to Rectification

You have the right to ask us to rectify information that you think is inaccurate. You have the right to ask us to complete information that you think is incomplete. This right always applies.

Your Right to Erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your Right to Restriction of Processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

Your Right to Object to Processing

You have the right to object to the processing of your personal data in certain circumstances.

Your Right to Data Portability

These rights only apply to the information you have given us. You have the right to ask us to transfer the information you have given us from one organisation to another or give it to you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Social Media Platforms

This website may use social sharing buttons which share content from www.ismwaste.co.uk to the social media platforms (Facebook, Twitter, LinkedIn). Engagements and actions taken through external social media platforms are external. We cannot be responsible for the protection and privacy of any information you provide whilst visiting external social media platforms. This privacy statement does not govern such platforms.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. This privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ismwaste.co.uk.
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to Kenyon Street Works, Kenyon Street, Ramsbottom, Bury, BL0 0AB

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. You can also contact us using our contact page form. We will promptly correct any information found to be incorrect.