Customer Testimonials & Reviews

"Recently started using ISM for my commercial waste, service is brilliant, the lads collecting are polite and helpful, the office staff are a pleasure to deal with on the phones, and as a small business the price point is unbelievably competitive. 10/10"

"ISM provides a very personal touch with all their customers and have a friendly workforce that all work in unison to provide the highest level of service possible. We have never had any problems; the waste collections are always when specified and have provided us with extra bins at our busier times."

"ISM were outstanding on our latest building clearance. We have used loads of waste and recycling companies up and down the country for building clearances, but we have never come across a company so accommodating and with such a high level of service within this industry until now."

"It gives me great pleasure to recommend ISM Waste & Recycling. We use two of their services (REL skips and roll on roll off skips). We have wood skips and cardboard skips, and their service is generally flawless. The collection of our skips is always as promised and never exceeds three days, which we consider excellent. Well done, ISM."

"Our company has used ISM Waste and Recycling's services for nearly ten years. They are a very helpful, professional company that provide scheduled collections always on time and as expected. Excellent 5-star service and would recommend using ISM."

"The driver was at our house bright and early to drop the skip off in the morning as requested. Arranged, delivered and collected professionally and efficiently. First-class service from ISM Waste & Recycling."

"Excellent service and very efficient drop off and collection service. Very good at resolving any issues and for getting back to emails queries very quickly. Would highly recommend using ISM Waste & Recycling for your waste management requirements. 5 star Service."

"Very friendly and helpful staff throughout the company, including the drivers and waste collection staff. Nothing is too much trouble for them. Would highly recommend ISM Waste."

"A great service provider who is able to be reactive to our unpredictable business needs. Nothing too is much trouble, and delivered with excellent professional customer care."

"Great company and service. ISM collect and recycle our waste from Head for the Hills festival. Their staff are very helpful - their customer service is excellent."

"Year after year, ISM continues to provide an efficient and economical service to Hurstwood and our clients. As commercial landlords, providing quality facilities to our tenants is imperative - ISM goes a long way in helping Hurstwood achieve this."

"Here at Streetwize, we are extremely pleased with the prompt, efficient, compliant and economical waste management service provided by ISM, along with customer service that is polite and very helpful. I have never regretted giving ISM our business."

"I confirm that I have dealt with ISM since 2001. During this time, they have provided my business with excellent support in all areas of waste management. Their work has been a major factor in achieving high levels of customer satisfaction. I can confidently recommend ISM as a solid and reliable supplier and expert in their field."

"We have been a customer of ISM Waste Services for a number of years and over the last 12 months have changed all our sites to be serviced by them, they are a professional yet very friendly service provider, from the guy that empties the skips to the Directors who run the business, nothing is too much trouble, and they are a valuable asset, and we are happy being their client."

"The length of time they have been managing our waste disposal and recycling is a testament in itself to how pleased we are with the service they supply. ISM provide a reliable and efficient operation that meets our demands as a busy distribution/production site. From management through to the drivers who arrive on-site, we find the staff at ISM to be professional, helpful and friendly."

"Good working relationships don't just happen; they have to be worked at - born out of good service and trust that you expect from a good family run business. As our company has grown, ISM has always been there to maintain our regular service, deal with special waste, or react promptly to the occasional "emergency" situation. Everybody looks around for better service and prices, but we have dealt together now for the best part of twenty years - enough said!"

"As distributors of baby products, we hold a very high standard in the way we go about our business. We have worked very closely with ISM for a number of years, and as our business has grown, ISM has been there to meet our every need. Waste recycling is a very important part of our business, and that is why we use ISM."

Positive: Professionalism

"Very helpful professional staff. I had to unfortunately cancel my skip, staff were great refunded with no fuss. Definitely use again."

Positive: Professionalism

"Excellent service with polite drivers and always on time with delivery and pick up. Excellent rates."