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What Happens if my Bin is Damaged?

If your container/bin is damaged, you should contact our customer service department as soon as possible to report the issue. Our team will assess the damage and determine the best course of action.

In some cases, the damage may be minor and can be easily repaired. In other cases, the container/bin may need to be replaced.

Our customer service team will work with you to find a solution that meets your needs and ensure your waste is securely contained.

It is important to note that customers are responsible for any damage caused to the container/bin due to misuse or neglect. If the damage is deemed to be the result of customer misuse or neglect, there may be a charge for repairing or replacing the container/bin.

If you have any questions or concerns about the condition of your container/bin, please don't hesitate to contact our customer service department for assistance. Please call us on 01706 823001 for more information. Alternatively, email us at or fill out the form on our contact page.

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